ATM FRAUD

What: ATM skimming is a fraudulent practice of copying of an individual’s Debit/Credit card when the customer transacts at any ATM.

How: Fraudsters place hidden electronic devices to steal the personal information stored on an individual’s Debit/Credit card and record the PIN to have access to all the hard cash in their account.

Safeguards:

  • Try to use an ATM located in bank premises over a stand-alone ATM in public places.
  • Look for new or suspiciously placed devices /cameras /keypad and any unusual signage.
  • Check for scratching/adhesive tape or glue residue around the card slot/keyboard or any of it can be removed.
  • Look for anything that may have a tiny hole or slot for a camera that is aimed at the keypad.
  • Do not insert your card until it is asked by the display screen. Only key in the PIN when display screen tells you so.
  • When entering your PIN, cover the keypad with your other hand to protect your private information from any potential cameras in the vicinity.
  • Change your PIN periodically.
  • Sign up for SMS alerts with your bank.
  • If your card gets jammed or retained in the ATM, report this immediately to the Bank.